Terms and Conditions
All reservations will have a 5% booking fee applied at checkout. This helps cover the cost of credit card transaction fees, reservation system fees and staff to process the reservations.
Main Office/Store Address:
13 Canal Street, 2nd Floor
Cumberland, MD 21502
PO Box 3284
LaVale, MD 21504
Reservations: 301-876-PLAY (7529)
Exit Strategy Escape Room: 301-777-0747
Cumberland Office: 240-362-7450
We require at least 48 hours notification for cancellation of all activities.
*Cancellation Policy for shuttles is 7 days.
**Cancellation policy for Whitewater Rafting is 21 days.
No refunds available inside of the cancellation policies.